How useful is this information going to be for our us? Top
The information that we collect for you is crucial to understanding your customers tastes. The best decisions are made only if you have all of the available information necessary. It affects the direction you go and can help foresee possible pitfalls. We provide you with valuable feedback to help you better plan your new strategies.
Why choose Mind Spin over other survey or research services?Top
Mind Spin is unique because we have spent a lot of time and effort to make our service as easy to use as possible. We use many proprietary algorithms to strip suspect users so that your results are as accurate as possible. Once you are signed up you have access to a manager panel where you simply fill out a simple form, choose the questions or media files, take a practice test for yourself to make sure it looks exactly as you want it and then submit it to your customer database all from within our system! We can manage your account, surveys, perceptual questions and take care of every aspect of the survey process.
Our information is extremely thorough, we also provide you with a way to generate random customer information for the purposes of your promotional uses. With our points promotion system build right in your customers now have an incentive to take your surveys, giving you a larger sample and higher responses rates!
What kind of information can I expect to review?Top
Because the system is so customizable you choose the information you want to collect. You can even create focus groups by filtering out respondents before you sent out your test. We collect all the data you want to collect, then we make it available for you to filter sort and strip.If you want to use ratings we let you choose which scale you would like. We even let you choose emotion based equivalents so that there is no confusion about what the rating means.
Mind Spin also understands that there are two types of people. Those who read numbers and those who are more visually oriented.For that reason we provide you with not only numbers to work with, but also bar graphs and pie charts and color coded stamps so you can have better visual understanding of your results.
Why is Mind Spin easier to use than other research services? Top
Mind Spin is very easy to use and it's results will amaze you. We have a wizard approach making it very easy to create manage and view information very easily. We exceed the standards just collecting information and bring your customers a friendly and simple survey that will provide you with valuable information that you can use! Think of surveys more like a conversation between you and your clients or customers.
For our media capabilities our Mind Spin Media Player uses Macromedia Flash® technology to present & play streaming media files directly into your surveys. Macromedia Flash® is used by nearly 98% of Web surfers we also have non-flash players as an alternate as well. With our player, you can reach the widest possible audience without asking people to download a plug-in or install special software. It's as close to a universal online media solution as you'll get. Making it very easy for anyone to participate.
What is the cost?Top
Our costs vary depending on your level of commitment. We do offer free tests and volume discounts for longer terms.
Please contact a representative for more details.
What are your response rates compared with other services? Top
The integrity of our data is of much higher quality than other services. We do not allow multiple email addresses or duplicate login names. Our level of security and filtering will astound you! Our response participation rates vary but are typically 55-85%.
Can you import data from another research service?Top
Yes we can. However we strongly recommend to start fresh. We have seen information from other services typically be less reliable and therefore have a higher occurrences of corrupted or unusable data. For this reason a setup fee may apply.
Are there referral programs?Top
Absolutely! your organization can receive up to a 1(one) free month for every referral! Free is always a good thing!
How often can I do a survey? Top
You can do a survey as often as you like. Many of our clients choose to do either weekly or biweekly testing depending on how closely they want to monitor their groups.
Do you sell or use our customers information for any other purposes? Top
No, the information that your customers provide will not be sold or used for any other purposes without their permission.
Do you offer free trial periods? Top
Yes, we do offer a free no-commitment trial of our service Please contact us if you would like to sign up for our trial.
